Terms of Service

'We' or 'Us' refers to Orion Transfer Limited. 'You' or 'Your' refers to you, the client, interacting with us in any way.

These Terms and Policies will apply to every use of Our services. We reserves the right to issue revisions to these Terms / Policies by publishing a revised version of this document on this site: that version will then apply to all use by you following the date of publication. Each access of information from Us will be a separate, discrete transaction based on the then prevailing terms.

Invoices & Late Fees

Invoices may be queried within 15 days of the date of invoice. After this time, the invoice considered accurate and can not be changed.

Invoices paid later than 45 days after the issue date of the invoice will incur a $20.00 or 10% late processing fee (which ever is biggest), unless previously arranged verbally or in writing that that particular invoice can be paid late.

Any fees not paid after 60 days past the issue date of the invoice may be referred to a debt collection agency, and further late fees may be incurred as per the costs involved with debt collection.

Unpaid overdue invoices may result in termination of services.

Projects

Any pricing estimate for a project expires after 14 days. Any estimate (price, time, or otherwise) may be incorrect, depending on the material that the estimate is based on.

A non-refundable deposit (up to $100, or 25% of estimate which ever is more) is required to begin work on new projects. Projects are billed fortnightly (invoices are due upon receipt, unless otherwise arranged) and the balance is due upon completion of the project.

A failure to pay on time may result in withholding the assets of the project from the client, and/or termination of the project.

An initial specification for the project must be submitted. The initial estimate will be based on this. Any further changes must be submitted and will incur extra cost.

A bug fix will incur extra cost unless it is resolving a clearly incorrect interpretation of the project documentation.

Privacy

You may contact us at any time regarding information we have about you. This may include, but is not limited to, the following:

Precautions to protect your information will be taken. Only employees who need information to perform a specific job (ie, billing or customer service) are granted access to your personally identifiable information.

We are the sole owners of information collected through our website. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third part outside of our organization, other than as necessary to fulfill your request (ie. to ship an order).

Unless you ask us not to, we may contact you via email in the future to inform you about specials, new products or services, or changes to these policies.

Liability

The materials in this site are provided "as is" and without warranties of any kind either express or implied. We disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the services we provide will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or other harmful components. Orion Transfer Ltd. does not warrant or make any representations regarding the use or the results of the use of the materials in this site in terms of their correctness, accuracy, reliability, or otherwise. You (and not Orion Transfer Ltd. ) assume the entire cost of all necessary servicing, repair or correction. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Under no circumstances, including, but not limited to, negligence, shall Orion Transfer Ltd. be liable for any special or consequential damages that result from the use of, or the inability to use, the materials in this site, even if Orion Transfer Ltd. or a Orion Transfer Ltd. authorized representative has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event shall Orion Transfer Ltd.s' total liability to you for all damages, losses, and causes of action (whether in contract, tort (including, but not limited to, negligence) or otherwise) exceed the amount paid by you, if any, for accessing this site.

Facts and information at this website are believed to be accurate at the time they were placed on the website. Changes may be made at any time without prior notice. All data provided on this website is to be used for information purposes only. The information contained on this website and pages within, is not intended to provide specific legal, financial or tax advice, or any other advice, whatsoever, for any individual or company and should not be relied upon in that regard. The services described on this website are only offered in jurisdictions where they may be legally offered. Information provided in our website is not all inclusive, and is limited to information that is made available to Orion Transfer Ltd. and such information should not be relied upon as all inclusive or accurate.

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When things work well you often don't notice it. Its business as usual. However, keep in mind that a lot of work, thought and planning has gone into making technology transparent and simple. Feel free to provide positive feedback if you are enjoying using our services and technology, it makes us happy and encourages us to continue to work hard.